Pros
The only pros are working from home and that they provided the equipment
Cons
- Multiple pay discrepancies. - Extremely difficult to get truthful answers from anyone who is in charge. - Messed up pay checks (working 80 hrs and only receiving pay for 20). - Immediate lockout of all your information (W2 and final paystubs). - Constant system outages. - Accusing of No Call No Show when you are actually working. - Kept repeatedly asking for the same information and made many of us do multiple background checks because someone "checked the wrong drug panel". - Certain team leads do NOT respond to their emails or help as they should. - Provided insufficient training and supposedly gave many resources to help, but as soon as you get into production they snatch them away and you are left on your own. - Firing people for basically not working for free after not giving the rest of their earned wages. -After I gave my notice, I was accused of No Call No Show and I was locked out of the pay system so I couldn't view my paystubs or my W2. -Called many people "in charge" and no one would answer or give me any kind of insight as to what was going on. - Hundreds of employees not only in the Cigna program but many others have gone unpaid for WEEKS. If I could give 0 stars I would. The stress and mental duress that I have experienced working for this company will stay with me for a lifetime. This job showed me everything that I would NEVER want in an employer. They claim to be so caring for their employees, but never bat an eye or give notice when something goes wrong. An employee always has to report it and basically beg for an explanation for anyone to hear anything about it. Steer clear of any position regarding Sykes. There is a reason that they constantly have people coming and going.