It's a job if you need one - Technical Support Agent Foundever Employee Review

2.0
29 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Flexible schedules, wide variety of work options (technical support, customer service, etc.). Decent pay for the area, but not for the type of work.

Cons

Incompetent management, not friendly to people with children, soul crushing work (I am sorry ma'am, we cannot replace your brand new computer that you use to communicate with your grandkids). Managers are implicitly encouraged to skirt the rules to improve their performance.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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