Pros
Working at the firm exposes employees to a high volume of personal injury cases, which can provide insight into how fast-paced plaintiff firms operate. Some members of the support staff work hard and try to help each other when possible. Various areas of law practiced and employer does offer competitive pay.
Cons
In my experience, the workload for paralegals is extremely high and often difficult to manage effectively. The environment is very fast-paced with a strong emphasis on moving cases forward quickly, which can make the work feel more focused on volume than on the overall client experience. Salary but more hourly. Staff required to clock in and off while actively working. The workplace culture was one of the most difficult and terrible aspects of the job. The environment always felt competitive rather than collaborative, and it could be challenging to feel supported if you were not closely aligned with leadership. Very “mean girl” and cliquey. At times it felt that employees whose work style or personalities were not favored by leadership were scrutinized more closely or called out for issues that others might not be, which made the environment feel uncomfortable and discouraging. Preferential treatment to some is shown by far. It seemed like overseeing individual was “go to”- but not bar licensed just connected. Communication and transparency from management were not always clear, which sometimes left staff uncertain about expectations and priorities. Turnover among staff appeared to be fairly frequent, resulting in multiple paralegals handling the same cases over time. This can create additional pressure for employees and inconsistency in case management for clients. The firm also relies on older systems and manual processes for filing and requesting records, which can slow down workflow and make the process less efficient than firms using more modern technology.