Deceiving - Assistant General Manager Freebird Employee Review

1.0
6 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Employees get to purchase shoes at a great discount.

Cons

This was the worst place I have ever worked. The ad was completely deceiving from what I actually was paid to do. I was told I would oversee a team of stylists and learn how to run the store. Instead, I was hired alongside 4 other AGMs with two stylists beneath all of us. I did not learn anything about the business, but rather spent 9 hours a day tweaking shoes on the floor and constantly being pushed to have conversations with customers, even when it was clear the customer did not want to converse. My schedule was never a set schedule. I was forced to wear Freebirds that KILLED my feet. Girls assured me I would have the "Freebird Foot" after about three weeks. This is when your feet go completely numb to Freebird shoes. Girls had blisters and scars all over their feet. I started to have ankle issues due to my shoes. One of the people who hired me and who I worked alongside was a bully. I was belittled, told I didn't dress cute enough, and was constantly under scrutiny by that person. The company cannot keep employees in their stores and wonder why.

Explore other reviews about Freebird

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- New ownership has brought a positive and motivated energy to the company - CEO is transparent, involved, approachable, and genuinely invested in rebuilding the right way - There’s finally a clear vision and business direction, which feels refreshing - Leadership expectations are realistic - Working remote is a huge plus and leadership trusts employees to manage their work - Good opportunity to grow professionally because the company is actively evolving - Teams are more collaborative now and communication between departments has improved significantly - You can feel that people actually want the company to succeed again - Higher compensation opportunities than previous ownership. Focus on employee trust and retention

Cons

- Since the company is still rebuilding and growing under new ownership, some processes are still being figured out - Certain teams are stretched thin while the company continues scaling

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, good benefits, flexible work schedule. Goid employee discount

Cons

New CEO says he want to build a positive work environment. All current leadership are loyalists who stuck around and got title promotions. No leadership training is being provided. Under qualified leaders who fit the aesthetic and participate in the toxic mean girls/click type behavior make up the core group. Communication is terrible. No training or expectation setting, just told you didn’t meet expectations. Standing up for yourself or calling out bad policies means you have a bad attitude. Not a place for neurodivergents.

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