Constant turnover, ridiculous hassles, and just general nonsense. - Account Manager FreightCenter Employee Review

1.0
9 June 2014
Recommend
CEO approval
Business outlook

Pros

The coworkers are generally good people who don't mind helping you out even if costs them some time. Had a few who really helped me out with shipments when I wasn't there.

Cons

The pay sucks and to make any kind of decent money you need to hit sales goals. These goals are almost always not attainable unless you hit the jackpot with a new account that ships a ton. Management will try and steer accounts away from newer people so good luck with that. Ridiculously micromanaged by people who don't care about you since they figure you'll leave soon anyway. When interviewed, was told cold calling was practically non-existent but that is the go to response from a supervisor when you ask for leads. A supervisor once claimed you wouldn't get paid for time already worked if you made any kind of time error because they were tired of correcting mistakes. Turnover is insane, at times there were multiple people who quit a day and they still fired those who didn't hit monthly goals regardless of what they'd done in the past. Outside of a few employees and supervisors pretty much everyone started within the past year. There are constant new training classes and talk of expansion yet often people ran out of leads and were told to cold call. Starting hours are ridiculous, you won't be able to work a normal schedule until you've been there a year or so and as previously stated no one lasts that long.

Explore other reviews about FreightCenter

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The company has improved so much over the last year. They really care about employees now. They throw a lot of events that are fun and help you meet people. Food trucks and games all the time. Sales agents make a lot of money with their bonuses. Full benefits. If you show up every day and try, they won't just fire you,

Cons

They don't match your 401k. Only employees' contributions. If you are hourly, you probably won't get yearly raises

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Company benefits, multiple on site events for employees a month, great bonus incentives and a clean office environment. Great training.

Cons

Pay structure can be subject to change. Constant interaction with customers via phone, email or live chat.

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