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Fresh Direct (UK)

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Ignore the recent 5* shill reviews - Anonymous employee Fresh Direct (UK) Employee Review

1.0
22 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beware, the recent flurry of 4/5 star reviews is extremely suspicious. Before late 2018, the highest rating received was 4* back in 2014...yet over the last several weeks the company has received EIGHT 5* reviews, three of them on the same day! Obviously the result of HR trying to manipulate the company's reputation (and not doing it very well), alarm bells should be sounding. There are some pros to this place: - some great individuals dotted around - improvements to benefits/ pension since Brakes integration

Cons

- poor leadership does not inspire or set clear vision - chaotic and lack of planning - unapproachable leadership - untrustworthy (see shill campaign)

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Fresh Direct (UK) Response
7y
Thank you for your feedback. We have made great progress improving the benefits for our colleagues in recent times as acknowledged in your review. Following these improvements, we have socialised internally platforms like Glassdoor and the opportunity it provides colleagues to leave an honest review about working for Fresh Direct. Whether the reviews are positive or constructive we listen to them all to support our continued development to make the company a great place to work. We believe we are on the right track to truly make Fresh Direct a great employer, though realise there is more work to do and there is further activity to come. We would welcome the opportunity to discuss your feedback, which will be in the strictest of confidence if required. You can contact your Head of Department or HR team in confidence at any time to allow us to address any concerns you may have.

Explore other reviews about Fresh Direct (UK)

5.0
1 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic experience within this food company. I have learnt a lot and brought back some new skills!

Cons

Location wasn't great but this is personal!

1.0
28 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Get to meet different people during deliveries

Cons

Management staff can be very rude with how they interact with employees, a lot of favoritism and you never get the amount of hours you are told you would receive which means your check looks terrible

3
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