Very Serious At Times. Be Ready & Beware - Operations Specialist FreshDirect Employee Review

2.0
18 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Good Food. Fun and Laughing with staff. Good money.

Cons

Some of staff was CRAZY. Sometimes I would neglect my Family needs and Love for this Company. Long hours every day. Very tight & strict at times. Most times stressed to the maximum degree. Lots of micro managing when you are fully able to do your job without a million and one team leader and assistant manager account manager all over your chair to see if you're working or not... Some drivers would be drunk or high SMH and have the nerves to get upset with you on the phone. Some staff was fake and would dog you out to one than will be falling asleep every minute as if they were at home in their own bed. Another particular staff member was always late and tried to get everyone else in trouble but never wanted to be put on blast. Lastly Mood swings all over the place by some of the women was enough to make a reality TV show.. One woman was a hot mess acted like she was the best thing since sliced bread, water, meat.. I was disgusted by her attitude and she felt like she could do anything she wanted talked to people any kind of way and just was not really a cute person or beautiful on the inside

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5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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