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      FD - Manager FreshDirect Employee Review

      3.0
      9 Dec 2020
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to grow within the company At times you can get recognized for your work

      Cons

      after a certain amount of time, you will hit your ceiling No communication No structure All is not on the same page

      avatar
      FreshDirect Response
      5y
      Thanks for sharing your thoughts with us. We're sorry your experience working at FreshDirect hasn't been as optimal as we intend. We're currently introducing new HR procedures, such as updating our Manager Onboarding Training and launching a new internal communications app. Our goal is to offer the best on-the-job training and communication tools to our deserving employees. You can send an email to EmployeeCommunications@FreshDirect.com to share more of your experiences or lean more about our new HR programming. We'd love to connect and discuss!

      Explore other reviews about FreshDirect

      5.0
      22 July 2025
      Head of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      lots of opportunities if you are hard worker, recognition, award

      Cons

      working overtime, everybody is responsible for anything happening

      3.0
      8 Apr 2026
      Merchandiser
      Recommend
      CEO approval
      Business outlook

      Pros

      What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

      Cons

      No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

      4
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