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      FreshDirect

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      FreshDirect reviews

      Quick to Fire - Personal Shopper FreshDirect Employee Review

      2.0
      13 Apr 2021
      Personal shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy Task. Can use the bathroom then return to work. Nice cafeteria. Good benefits.

      Cons

      No sitting during 12 hour shifts. Favoritism between staff. They fired me because they said I smelled like marijuana but also told me I can smoke it on my free time. I was not under any influence. I worked in the chill department so I had to keep my jacket on. And I had a small clip in my pocket. Marijuana is legal in NY state and I was not smoking. But still was fired.

      avatar
      FreshDirect Response
      5y
      Hello, and thank you for sharing your feedback with us. Although cannabis is now legal in the state of New York, employees whose roles require the use of heavy machinery or potentially dangerous tools are not permitted to use cannabis during working hours. FreshDirect prides itself in maintaining a safe workplace for all employees. We are happy to share further details at your request. You can send us a note to EmployeeCommunications@FreshDirect.com to continue the conversation. We hope to hear from you.

      Explore other reviews about FreshDirect

      5.0
      22 July 2025
      Head of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      lots of opportunities if you are hard worker, recognition, award

      Cons

      working overtime, everybody is responsible for anything happening

      3.0
      8 Apr 2026
      Merchandiser
      Recommend
      CEO approval
      Business outlook

      Pros

      What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

      Cons

      No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

      4
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