Tough job but well worth it - Anonymous employee FreshDirect Employee Review

5.0
9 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FD is a fun and exciting place to work. Most people are pretty young and very smart, there's a lot of collaboration, and the work is constantly new and interesting. Employees are pretty empowered and generally have enough responsibility to keep things from getting boring. The culture is meritocratic and employee value is recognized throughout the organization. There's also fresh produce and discounted lunches, which are really nice.

Cons

It's a 24/7 operation, so the exciting and rewarding responsibility also means you occasionally need to put out fires or work at odd hours. Departments are somewhat siloed; it can be difficult to coordinate large projects across the company. The odd shifts and quiet neighborhood are a detriment to development of office camaraderie.

Explore other reviews about FreshDirect

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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