Long hours - Personal Shopper FreshDirect Employee Review

3.0
11 July 2022
Recommend
CEO approval
Business outlook

Pros

Good pay, you can make it work if you don’t have a social life

Cons

You never know how long you will be there just the time you start

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FreshDirect Response
3y
Hi and thank you for your review. Personal Shoppers are one of FreshDirect's most important employee groups to help keep our business running smoothly- we couldn't do it without you! We acknowledge the reliance we have on our Personal Shopper teams in order to meet customer expectations, sometimes leading to overtime to meet business needs. We encourage you to reach out to your Human Resources Business Partner to discuss how they and your management can better accommodate your preferred schedule. We are committed to ensuring every employee is able to lead a healthy work-life balance. If there's anything else we can assist you with, we hope you reach out to us at EmployeeCommunications@FreshDirect.com. We hope to hear from you.

Explore other reviews about FreshDirect

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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