Nothing Positive - RUN - Anonymous employee FreshDirect Employee Review

1.0
26 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, nothing. In the past I would have talked about how great the workforce was, how driven and talented people were, but a series of aggressive changes and layoffs by new ownership has pushed out most of our best people.

Cons

New ownership has treated people completely inhumanely and without any respect or trust. Essentially every policy or program that FreshDirect had in place to benefit their workforce has been killed by Getir post acquisition, many of which were announced with very little notice. No remote work, no unlimited vacation or sick time, no summer hours. Extremely poor communication and support in the wake of sweeping layoffs at the beginning of 2024, which were seemingly made without any research into what people do or who they report to. Office is in a truly horrible location in the South Bronx, with most employees needing to take multiple trains to a shuttle bus and investing considerable time into their commute. Hours are not flexible and again, no remote work is allowed. They monitor badge swipes into the building and we've at times had to sign physical attendance sheets like we're children. It feels less like being an employee and more like being a prisoner.

Explore other reviews about FreshDirect

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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