Good Experience, but Serious Management Issues Need Addressing - Anonymous employee FreshDirect Employee Review

1.0
10 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits compared to similar roles. Fast-paced work environment with opportunities to learn. Some great colleagues who make the job more enjoyable.

Cons

Poor Management: Upper management seems disconnected from the daily challenges employees face, leading to unrealistic expectations. Shift Management: In reality their Admin staff with a bigger wage. They are not trained managers so the environment is fraught with verbal bullying, and unfair treatment. The transport department is managed via fear and intimidation. Lack of Career Growth: Few opportunities for advancement unless you have connections. Hard work is not always recognized. High Turnover: Many employees leave due to workplace stress and lack of support. This creates instability in teams. Work-Life Balance Issues: Long hours and last-minute schedule changes make it difficult to maintain a good balance.

Explore other reviews about FreshDirect

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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