Mess of a company. No leadership. Dead culture. - Current Corporate Employee FreshDirect Employee Review

2.0
24 May 2025
Recommend
CEO approval
Business outlook

Pros

FD has fiercely loyal customers who love the service and are keeping the company alive. As an employee you get 20% off the site/app and there is a small physical employee store with 50% off listed price discount (sometimes more) although it is very hit and miss on what products will be available each day. There is a shuttle service because the office is far from the train but it is mismanaged and the executives don't care because they all drive. If you do have a car there is company parking available onsite. Staff who are passionate about sourcing quality items and vendors. Supporting local brands and companies. Highly international workforce. Occasional company events.

Cons

Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures. The company feels as if it is divided between them and all the other nationalities/backgrounds which is very unfortunate. Not a company with a founder involved but operates with startup energy. Lack of culture and communication, lack of transparency into company goals and strategy. No hybrid work options for most corporate staff. FreshDirect lacks leadership and it shows.

Explore other reviews about FreshDirect

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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