Operations Center Specialist - Operations Center Specialist FreshDirect Employee Review

4.0
9 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits Easy work after a while Not too harsh when it comes to certain things Easy to meet higher ups Stay in the know and you'll know the next position Everyone is open to meeting you

Cons

A lot of typing on the computer Calls can become a headache after a while Team work can be lacking at times Work on holidays except storm days .50c raise after 6months. Yeah. I know right. PTO collection is low, a day/month

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5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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