Weak leadership, no direction and bullying culture - Support Services Freshwave Group Employee Review

1.0
13 July 2025
Recommend
CEO approval
Business outlook

Pros

Good office location next to Farringdon station and diverse workforce.

Cons

Leadership is poor, they lack in strategic direction, zero marketing strategy so sales teams are left to do both. Tech lags behind what is advertised so constantly having to disappoint clients. Stressful ownership structure which the Executive team passes down to the workspace leading to a bullying , reactive and immature culture. People regularly crying in the office.

Explore other reviews about Freshwave Group

3.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Friendly and Supportive Team The culture at Freshwave is collaborative and welcoming. Colleagues are approachable, and there’s a strong sense of teamwork, making it easy to share ideas and learn from one another. Hybrid Working Model Freshwave offers a flexible hybrid working arrangement, allowing employees to balance office collaboration with the convenience of working from home. This flexibility supports a healthy work-life balance. Positive Work Environment The atmosphere is professional yet relaxed, fostering creativity and productivity. Employees feel valued and respected, which contributes to overall job satisfaction.

Cons

Limited Career Progression Opportunities for advancement can feel restricted in certain roles. Communication Gaps Occasionally, updates and decisions are not clearly communicated across teams.

5.0
5 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People really seem to enjoy coming to work and there is a feeling of everyone really trying to achieve success together. Clearly there are areas we could approve on but it feels like there is the right team in place now and the support to deliver against it.

Cons

Targets keep growing! Whilst its good to have a stretch, it can be challenging to achieve!

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