I Have Questions, You Should Too - Sales and Service Representative, Online Frontier Employee Review

2.0
3 Apr 2017
Recommend
CEO approval
Business outlook

Pros

They were very Vet friendly and community oriented when Maggie was the CEO.

Cons

At the end of my time there, I dreaded going to work more and more. I was eventually let go due to an HR issue and the people that work for their HR department in the Texas center (when it was open) were exceptionally ill-equipped to do their jobs. There was a lot of favoritism shown throughout the Residential customer service department in terms of advancement and moving up with the company. If you weren't a part of the "in crowd" or sleeping with someone in leadership or brown nosing you weren't going to get very with the company. It was, like with most companies these days, all about who you knew, not what you knew. I'm thankful I was fired at the end of it all since Frontier eventually laid off all the people i worked with here recently in the last 6 months without batting so much as an eyelash.

Explore other reviews about Frontier

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
16h
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
16h
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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