Exciting and hopeful in 7/2010...now, dismal outlook.. - Anonymous employee Frontier Employee Review

Where to start...IT platform and software that takes 6 steps backward, un-competitive products offered to the public yet we are told to sell, sell, sell...50-60 year old outside plant, major projects that go millions over budget, upper management from other industries with little or no experience in telecommunications who seem to have no clue, input from seasoned vets ignored, subpar customer service from call center reps that field techs have to resolve...Frontier is simply too far behind the technonolgy curve when our competition is offering 20m and higher broadband and all we can offer is a piddly 3m or 7m in some areas with congestion problems to boot...