Technical Support Representative - Manager Frontier Employee Review

3.0
22 July 2017
Recommend
CEO approval
Business outlook

Pros

Did a great job of bringing a family atmosphere to the call center environment. Provided excellent health benefits and a very generous PTO allowance compared to other companies.

Cons

The communication of the state of the company is scary. Frontier sold off their business, closed off many sites due to their company not doing well from the Verizon acquisition. Many people in 2016 were laid off. So coming to work unsure if your site is going to be closed is unnerving.

Explore other reviews about Frontier

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
14h
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
14h
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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