Frontier going nowhere FAST - Universal Service Representative Frontier Employee Review

1.0
5 June 2013
Recommend
CEO approval
Business outlook

Pros

Was an ok place to work. Many nice people, many incentives

Cons

Company puts up your sales being stolen by other reps. Also puts up with disconnects being transferred back into the call que or accounts noted as being disconnected, but not done. Needs to fix the software as reps can also alter each others case notes and service order memos. Dont ever try to excel at your job too much, as then your sales start being questioned, even though they were ALL ETHICAL sales

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
1mo
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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