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      Frontier

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      Frontier reviews

      Fiber customer Support Agent - Customer Support Analyst Frontier Employee Review

      2.0
      3 Apr 2014
      Customer support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay. Training was pretty good. Pay was the only thing that kept me going

      Cons

      Forced OT. Politics. Nazi like environment coming back from breaks, signing in and out.

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      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

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      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      23 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

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