Frontier

Frontier reviews

Management with people at forefront of our decisions - Call Center Manager Frontier Employee Review

5.0

27 June 2014

Call center manager

Recommend

CEO approval

Business outlook

Pros

We take great pride in developing our agents, providing 100% U.S. based customer/technical service and being in the TOP 100 military friendly businesses. In our culture, we put the people (employees and customers) at the forefront of every decision.

Cons

Call center environments always experience change. Fortunately, our management always makes decisions that are fair and consistent for all employees while meeting business needs.

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5.0

24 June 2026

Business executive

Recommend

CEO approval

Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

5.0

23 June 2026

Account executive

Recommend

CEO approval

Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

Frontier Response

We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!

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Frontier

Management with people at forefront of our decisions - Call Center Manager Frontier Employee Review

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