Transition from Verizon to Frontier started rocky, however has become a company I am proud to be a part of. - Carrier Services, Customer Advocae Frontier Employee Review

5.0
29 June 2014
Recommend
CEO approval
Business outlook

Pros

I recieve positive leadership from my direct supervisor all the way up to VP level management. I am treated with respect and believe I am an integral part of the organization. I have received yearly raises and with 30 years of telecom service I receive 6 weeks of Paid Time Off. Also going all the way up to the President of our company, we are urged to have a life outside of work. We should be committed employees, but not at the cost of our family and friends. I have worked for Illinois Bell, AT&T, Indiana Bell, GTE, and Verizon and I have never received that message from them, way to go Maggie Wilderotter.

Cons

Everyone has so much to handle due to downsizings and no replacements when an employee leaves the company. When I take Paid Time Off, I don't feel like my backup can effectively do my job as well as their own responsibilities.

Explore other reviews about Frontier

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
3d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
3d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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