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      Frontier

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      Frontier reviews

      Missing the Mark - Business Support Role Frontier Employee Review

      2.0
      6 Aug 2021
      Business support role
      Recommend
      CEO approval
      Business outlook

      Pros

      The people that do the "grunt work" (i.e. Consultants, Supervisors, Business Analyst and the like). The folks that care about the Customer, the business and not their position. The 401K options are great and the Insurnace options good but expensive, like most healthcare.

      Cons

      Telecom is hurting as a whole but Leadership was lacking. Poor management started with the first CEO in 2010, their prodigy, who was an "engineer". The lack of invest in the future of fiber was the missed mark. They grew to fast and did not take care of their infrastructure. They have a new CEO who is making changes at the top but this story has been written before...new regime, old cronies. At least the last guy didnt bring his buddies before dippin'.

      avatar
      Frontier Response
      4y
      Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 June 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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