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      Frontier

      Engaged employer

      Frontier reviews

      I have had worst - Escalation Specialist Frontier Employee Review

      3.0
      5 Dec 2022
      Escalation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      They offered a decent severance package.

      Cons

      no advancement. manager favorites. Worked there 10 years still in customer service. months of 2 hour required overtime.

      avatar
      Frontier Response
      3y
      Thank you for your feedback. I can assure you that we care a great deal about our employees from the top down. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 June 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      6d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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