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      Frontier

      Engaged employer

      Frontier reviews

      Do employees really matter or is it a body you want to fill a position? - Customer Service Analyst Frontier Employee Review

      3.0
      28 Dec 2022
      Customer service analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      No real voice that mattered

      Cons

      No way to evenly measure performance

      avatar
      Frontier Response
      3y
      Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.​

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 June 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      6d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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