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Frontline Call Center

Is this your company?

Direct managers were great, upper management was terrible - Sales Representative Frontline Call Center Employee Review

1.0
21 Oct 2019
Recommend
CEO approval
Business outlook

Pros

My direct boss was helpful and worked with us as much as possible.

Cons

Extremely micromanaged. Poor benefits. Breaks are discouraged. Forced to call the same 100 or so numbers every day because they did not get appropriate leads.

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Frontline Call Center Response
6y
Thank you for posting your review. We are a performance based company and endeavor to always set clear expectations around job performance expectations at the time of employment. We fully endorse taking breaks and in fact have a Supervisor team who reminds people to should they not. We are sorry you had a bad experience and will take this feed back into consideration. Relying on clients to provide leads can at times be a frustrating experience and your feedback will be noted for future endeavors. We are always working hard to improve our training, increase benefits as able and encourage our employees to provide regular feedback as there will always be opportunities for improvement or change.

Explore other reviews about Frontline Call Center

5.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great employer, training was great and they offer more if needed.

Cons

No cons! Great company to work for!

3.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

HR communication is very quick and responsive

Cons

Don’t care about former employees Unorganized

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