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Frontline Call Center

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Performance Pays Off - Director of Client Relations Frontline Call Center Employee Review

5.0
7 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I have worked at Frontline for 10years. I couldn't have asked for a more compassionate and friendly place to work. They are flexible with needs and promote that family comes first. Not many employers do that. They have expectations that need to be met as a business, however, still think of the health and families of their employees. Pay starts lower, however, if you put in the effort and show up, that can change quickly. Frontline typically attempts to promote from within first, before hiring outside of the Organization. Top management is diverse and they meet to talk scenarios through fully so everyone has buy in before making big changes. For the flexibility, Friendliness of the team, and working from the comfort of your home, this is a pretty good job for the pay. The company offers free base insurance, medical/Dental/Vision (while not super fantastic is still OK), Vacation, Bonus Vacation for attendance, Rewards system for performance, matching 401K, and Free Life Insurance. Overall Great place to work, especially during this Pandemic. Performance Pays!

Cons

Lower grade insurance, Lower starting pay

Explore other reviews about Frontline Call Center

5.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great employer, training was great and they offer more if needed.

Cons

No cons! Great company to work for!

3.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

HR communication is very quick and responsive

Cons

Don’t care about former employees Unorganized

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