Supportive coworkers but management needs improvement - Anonymous employee Full Spectrum Marketing Employee Review

Great culture, fun work opportunities like fundraisers for clients, work parties, and work appreciation celebrations, a lot of growth opportunities, enjoyable employees, innovative, creative freedom, encouragement and support from management and leadership to carve your own role and express your ideas and thoughts, job security, free education through Akron University and Coursera, good benefits, hybrid work environment, lots of lunch options, and casual dress code.

Heating and AC is never right (building management problem)

The agency maintains a well-rounded team with dedicated design, development, and marketing professionals. Team culture is genuinely collaborative and friendly, with regular monthly team outings that help build relationships across departments. The project management team deserves particular recognition - they effectively balance heavy workloads while maintaining reasonable schedules for individual team members. Their ability to manage multiple projects and keep deliverables on track is impressive. The work environment is fast-paced and dynamic, which appeals to those who thrive in energetic settings with varied project types.

Management lacks accountability and transparency. Projects are consistently under-scoped and under-budgeted, then handed to development teams without clear requirements or documentation. Despite promises during interviews about work-life balance, I had to regularly work late nights and weekends to compensate for poor project planning. The work environment suffers from inconsistent leadership - management presents as supportive but becomes punitive when employees face personal circumstances. Several team members appeared hesitant to communicate openly with certain managers, and at times were visibly distraught, suggesting deeper cultural issues. The company underwent an ownership change at the beginning of the year, with the former president purchasing it from a holding company that had owned it for two decades. This transition appears to have created instability, and financial pressures may be influencing staffing decisions rather than performance-based evaluations. Management makes knee-jerk decisions based on secondhand information rather than direct communication. In my case, I was terminated without any direct conversation - they spoke to other managers about what they thought they heard, then made a firing decision without ever discussing the situation with me directly. This reactive, emotional approach to problem-solving creates an unstable work environment. During my tenure of less than a year, I witnessed six employee departures, which speaks to broader retention problems. The disconnect between what's promised in interviews versus the actual work experience is significant. Finally - during one of their weekly meetings, they urged employee's to come on here (GlassDoor) and offset bad reviews with their good ones. Which is obviously pretty suspicious and should have been a red flag long ago.