Disconnect, Turnover and Job Security - Anonymous employee Future Employee Review

3.0
14 Apr 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive work environment, unlimited PTO, flexible work hours.

Cons

Working at Future means that you will ALWAYS wonder whether or not your job is actually secure. The turnover rate is extremely high. During my three years with the company (one, pre-acquisition), I had roughly 6 different bosses, most of whom were not in the position long enough to make any type of impact. Because the company is based out of the UK, you spend a huge amount of time trying to get a hold of various departments, without success. There is an enormous disconnect between the NY office and the offices and staff in the UK. As Future acquires new businesses (at an extremely fast pace), the disconnect between departments grows. Internal resources are untapped.

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Future Response
6y
If there's one cliche you can just about always apply to Future it's that the only constant is change. Future as an organization has changed so dramatically over the last couple of years, and in many ways it become necessary to build policies to address instability while it was happening. That sort of frenetic pace absent clear structure can absolutely be anxiety inducing, but to say it was never clear whether your job was secure means not enough was done to communicate with you. While it may be a small comfort now, Future has been working at an incredible pace to make sure these experiences are never repeated. Regular check ins from management, a new People & Culture experience so everyone has a better understanding of their roles, and huge steps in training for everyone has made it possible for this company to grow without that uneasy sensation. And many of those policies actually started in the NY office, to help eliminate some of that perceived disconnect with the UK side of the business. I hope you found something that makes you happy when you moved on from us, but also hope you know if you were to ever return you'd find that awkwardness you experienced during that extreme growth period is something everyone here has taken very seriously and addressed.

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