Not great... - Anonymous employee Future Employee Review

1.0
16 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some genuinely good lower-level managers who care about their teams, but they're so downtrodden by the Exec team that they're not able to make their own decisions or have their decisions overturned. There are small pockets of culture still remaining, but these are mostly from acquired businesses like TI media and Gocompare. It's nice to interact with these people but it makes you feel sad that their culture hasn't spread to the rest of Future. You'll know very quickly if this is the kind of business you want to work in. If you like fast-pace and constant change, this is the place for you. The CEO knows what shareholders want and the business is successful.

Cons

Future is extremely hierarchical and the CEO calls all the shots (even where the cost to the company is minimal - I genuinely don't know how she has time to be involved with what seems like every low-level decision). I get the impression that the Exec team hide behind and blame her when they have to make unpopular decisions (or they just don't agree and are too scared to say it to her face). Even if you're a junior employee, your Exec member has to sign off any flexible working request which is just ridiculous when they probably don't even know who you are. Work/life balance is poor. You're expected to take on an unreasonable amount of work for the hours you're contracted for and the workload just keeps increasing. The tech and systems in this business are outdated and not fit for purpose. You'll spend 4x the amount of time a simple task should take, just because of the manual workarounds you have to do. Teams also duplicate work because there's no communication as a result of everyone having too much to do. The WFH piece was poorly thought out/communicated. During the pandemic, the CEO said that working fully remotely would be an option if managers agreed to it. This was then changed to having to be back in the office at a minimum 3 days a week on days dictated by senior managers/Exec. Personally, I like having the option to work in the office and can see the value in interacting with people in person, but the way this was communicated to the business was condescending at best. Your employees are adults and understand how they work effectively. Give people the option to be flexible. Some people work best from home, others from the office - don't treat them like children when they've been making you money for the past two years working from home with no wellbeing support during a global pandemic. There is no culture. At all.

Explore other reviews about Future

5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Great benefits Cares about work-life balance

Cons

Sometimes makes poor hiring decisions to fill roles

1.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

shiny looking website they spent an exuberant amount of money on

Cons

They exploit their employees ferociously. If you love yourself or your life - do not work for this company. Clients - don't sign up! They do programs and pretend it's custom. They spend hundreds of thousands to hire new shiny CEOs but pay their coaches around $40k/year to maintain 100 clients. You are not special - they just put up a lot of metrics to pretend to make you feel that way. No coach can actually connect with 100 clients and write a personalized program. That's why the "management" pushes coaches to use as many templates as they can. They do big lay offs of any coaches who don't want to maintain 100+ people. They also are actively working to use any/all Apple Watch data to sell and use in any way they can monetize. So DO NOT GIVE THEM YOUR APPLE WATCH DATA. It's smoke and mirrors and not anything actually useful (especially for the pricepoint they are asking!)

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