Pros
Some of the long-tenured employees are genuinely talented and a pleasure to work with. They're the only reason morale hasn't completely collapsed. Hard to overstate how much knowledge and skill they carry.
Cons
Management has lost the plot. There's no clear vision for where this company is going anymore, just reactive decisions made on the fly. People who built this place from the ground up (back when it was TRGT, and it really was a great place to work then) are now sidelined and not trusted, despite years of loyalty and results. Micromanagement has crept in hard. Things that were never tracked or questioned before are now scrutinized constantly, which kills autonomy and trust. Workloads are unsustainable. Way too many accounts dumped on individual people with no regard for capacity. Team structures get reshuffled so often it's hard to keep up, and the constant churn makes it impossible to build any continuity. Watching colleagues you respected slowly turn into corporate yes-men to survive here is genuinely sad. Perks are handled unfairly across regions. Unlimited PTO got quietly cut for some while leadership still markets the benefits package as generous. Doesn't sit right. Also heard from people working as contractors that they're treated poorly, like an afterthought rather than part of the team. Whole place feels like it's at a boiling point. People are exhausted and burnt out, and it shows.