Stay Away - Anonymous employee GDS Group Employee Review

2.0
24 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Culture, Buzz on the sales floor, good commission

Cons

For anyone looking to join GDS let me first say this. DO NOT GET SOLD THE DREAM. You will get sold the dream over the phone for unrealistic earnings and being able to travel the world, do not listen to this as it is mostly false. If you enjoy cold calling then please feel free to join as you will be in your element as this is 90% of the job as it is an outbound call center just glamorized as you speak with C level executives. It is completely un ethical hence the reason from the change from GDS International to GDS Group as they have completely saturated the market and annoyed a lot of people. They sell summits to C level executives which don't get me wrong the event is superb and they have a fantastic product on offer to them. Now what makes them un ethical is the fact that you are selling projects of well known brands to these companies for them to have business meetings with them at the event. But the brands that you show the clients are not attending the event nor have they been confirmed, and the projects are either made up to suit the business model or pulled from other brands that attended previous events. You will have to lie and make up an alias to get the mobile numbers of these CEO's so that you can continually smash into them to get a deal, and you guessed it if you dont constantly ring these companies, they'll get rid of you. Leading onto the staff turnover, wow! The staff turnover is immense, they attract you with good commission and basic but if you don't hit your KPI's or deals then they will get rid of you. As well as this there is no notice period for any staff, which says a lot for the sort of business that it is, where they will get rid of the staff that arent performing to their standard and get new replacements on a weekly basis. So in summary, if you like to me micro managed, lie, and cold call then this job is definitely for you! If you are a respectful salesperson who builds relationships with customers and is ethical for repeat business then this really isnt for you.

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GDS Group Response
9y
We were disappointed to hear your feedback and are extremely keen to discuss some of the points you raise further. We have recently introduced a series of training interventions to ensure our teams are equipped with the tools and techniques to deliver the right solutions to our customers. The implementation of the Executive Project Profiles in 2016 has ensured GDS Summits are at the forefront of the events business, providing a platform with which to provide delegates & solution providers the best meetings on site, as shown by a 93% meeting satisfaction rate. In addition, we are currently recruiting for a remote team to ensure we develop long standing relationships with our customers. We are working to continually innovate and improve the product to maximize the experience for both customers and staff, and would welcome a further conversation to understand your experience further.

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