A rough market…missed potential…poor leadership - Direct Sales Representative GFiber Employee Review

1.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Benefits Weekends Off (but they’ll expect you to work) Remote

Cons

Kansas City Market Needs HELP! Poor leadership -Top Salesman are promoted, not worthy leaders -Sexist Office (only men in leadership, best sales opportunities given to men) -Borderline Racist (example: Juneteenth is observed as a paid holiday but leaders are not educated on the importance; they pressure you to work and say they will be working too) Consistently pressured to work weekends and paid holidays -Asked to work every paid holiday and Saturday, even though only required to work M-F (example: Christmas Eve, Thanksgiving Eve, New Years Eve…expected to work late…) Work/Life balance is inexistent -You are most liked by leaders if your life is ruled by GFiber; the later you are on knocking, the better—9:45 pm and the cops are being called on you…that makes you cool! No respect of one’s personal space -Even when asked to leave a property multiple times by a prospective customer, you are celebrated in team meetings if you don’t respect their wishes. -Personally witnessed a leader disrespect homeowners on multiple occasions, engaging in behavior to upset the homeowner further just for fun Obvious favoritism by leadership -opportunities for leads are given out based on favoritism (example: one person may get 500 high quality leads in a month, while another rep may be given 50) Consistently Unreliable Construction Team -Poor communication between departments leading to failed installations and irate customers; no connect = no pay!

Explore other reviews about GFiber

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Love working here! Team culture is amazing

Cons

N/a I love it here!

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely friendly team culture and a great atmosphere. Free lunch is a nice perk. Having the Google name was a big plus for sales. This was back when it was still under the original Google name then GFiber was spun off as an independent entity.

Cons

Came to the ISP market late. High turnover. Incredibly convoluted internal processes and procedures. Tools are far from intuitive, and too many events are scheduled without considering that salespeople need to be out selling—not attending events or stuck wrestling with overly complex internal systems. Management seemed confused and directionless.

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