Don’t work here please - Customer Service Advocate GM Financial Employee Review

Management does nothing leadership does nothing and the just sit together and gossip. So they make a team of people called servicing specialists think they will be like them making them do half their work and get the same pay as us reg members. But now that they are their right hands they don’t help us team members with talk offs and escalations they send to yo other people and that happens 5 more times and guess what u had customer on hold for an hour how do u go back to tell that customer no one wants to talk to you. Also everyone in ALL OTHER DEPT like collections or end of lease don’t ever want to take the call when it’s supposed to go to them how can you be a good company with your woolens who give you push back all around