Supportive management and opportunities, but insurance needs improvement - Demand Planner GXO Logistics Employee Review

4.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Reasonable scope of responsibility - Tuition Reimbursement - Supportive management - Market competitive pay - Annual merit increases - Opportunities to learn from colleagues in other areas - Professional environment that can also be fun - Decent 401K contributions - GXO has a culture of community service - we have regular opportunities for volunteering - Work/life balance is definitely reasonable based on your role - GXO still works on DEI initiatives to support a diverse workforce - Vision benefits are pretty good

Cons

- Health insurance is not that great - the cheaper PPO now limits coverage to a specific network (High Performance Network) of doctors that are not available in all areas. I had to change doctors (for me and my spouse/children) to avoid paying the higher tier PPO costing an additional ~$400 a month. - Dental insurance is not that great - base tier is max $1,000 coverage annually. Spouse needed a root canal and we paid $2,500 out of pocket after insurance. Upgraded plan is max $2,000 coverage annually. - Internal GROW program does not usually result in preferred consideration for a role

Explore other reviews about GXO Logistics

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very responsible company to work for

Cons

Not the most exciting product, warehousing.

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GXO Logistics Response
5d
Thank you for the review and leaving 5*! We wish you continued success in your career with us!
2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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GXO Logistics Response
1w
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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