Miss you, XPO - Operations Leadership GXO Logistics Employee Review

4.0
15 June 2022
Recommend
CEO approval
Business outlook

Pros

It's a growing business, which has seen accelerated expansion over the last 12 months. As a result, there's no shortage of opportunities and plenty of chances to progress as far as you are comfortable. Very open to using technology and there's a desire at all levels to improve - hard work is celebrated. Learning & Development is championed at all levels.

Cons

GXO has lost some of its charm since the spin from XPO. Sadly the CEO is not as charismatic as Jacobs, although Manduca has been parachuted in to support. Nonetheless, Wilson is still a very good CEO. However, GXO feels increasingly fast paced and it feels like support for 'work life balance' has been eroded over last few years, which is definitely impacting depot engagement, where bonuses have been cut consistently and retention is an increasing problem. Internal Communications are still an issue for the company - the weak link seems to be between corporate functions and depot operations - particularly at administrative level, since a lot of information is broadcast to overworked Senior Managers who often don't have time to cascade. Depot/Corporate teams are expected to learn contacts 'on the job' and there aren't always clear guides or channels of communication for things like payroll, procurement, IT or HR process escalations.

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GXO Logistics Response
4y
Thank you for your constructive feedback!

Explore other reviews about GXO Logistics

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very responsible company to work for

Cons

Not the most exciting product, warehousing.

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GXO Logistics Response
1w
Thank you for the review and leaving 5*! We wish you continued success in your career with us!
2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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GXO Logistics Response
2w
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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