Pros
Gainsight's driving force is "to prove you can win in business while being human-first". Human-first applies to our customers, to our prospects, to our communities, and - importantly - to our employees. Gainsight is so good at not only sharing values that help us meet that goal, but LIVING the values that help us meet that goal. At Gainsight, I am a person before I am an employee. The people I sell to are people before they are prospects. It helps make human connections. It also helps enforce a good work-life balance.
Cons
Gainsight is currently going through a phase requiring a lot of change. It's definitely exciting to be part of. Not all changes are able to help us achieve our goals. That's definitely not a Gainsight specific problem, but the phase we're in means you need to be ready to roll with the punches.