A great place to work. Period. - Solutions Consultant Gainsight Employee Review

5.0
5 June 2024
Recommend
CEO approval
Business outlook

Pros

Gainsight's driving force is "to prove you can win in business while being human-first". Human-first applies to our customers, to our prospects, to our communities, and - importantly - to our employees. Gainsight is so good at not only sharing values that help us meet that goal, but LIVING the values that help us meet that goal. At Gainsight, I am a person before I am an employee. The people I sell to are people before they are prospects. It helps make human connections. It also helps enforce a good work-life balance.

Cons

Gainsight is currently going through a phase requiring a lot of change. It's definitely exciting to be part of. Not all changes are able to help us achieve our goals. That's definitely not a Gainsight specific problem, but the phase we're in means you need to be ready to roll with the punches.

Explore other reviews about Gainsight

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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