Pros
Most execs are exceptionally strong: transparent, supportive, innovative. Culture is supportive and human first; the values are REAL and not something just plastered on the wall. You see the exec team and leaders consistently demonstrating each of the 5 core values especially when times are tough: over communicating, clarity, enabling people managers to do the same. Benefits are incredibly comprehensive and generous globally - the company clearly looks for every opportunity to care for employees: world class parental leaves, they cover 100% of the employee only premium in the US etc.
Cons
Consistent with most tech companies out there, merit increases and promotions have been impacted due to business performance. These growing pains have caused us to need to restructure and do some layoffs which does lead to uncertainty in our business outlook. Given all this we are needing to adjust the way we work to be more adaptable and higher performing - overall a great thing for Gainsight but a tough learning curve for some.
