Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Gallagher

      Engaged employer

      Gallagher reviews

      Management in the Albany, NY office is incompetent. All they care about is making numbers. - Sales Associate Gallagher Employee Review

      1.0
      26 Nov 2017
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office with great CO-workers who are fun to work with and are team players. The building has the best restaurant on the first floor.

      Cons

      Incompetent management who play favorites and who know nothing about insurance or selling it. The morale truly is awful and people can’t wait to retire. The number of people who have left or been terminated is off the charts but no new people joining except a relative of the area president.

      avatar
      Gallagher Response
      8y
      Thank you for your feedback. The role you are referencing is our Benefits Advocate position which is a customer service role. As a benefits advocate you are a resource for our clients, managing their questions and emails as well as collaborate with our partners. Gallagher relies on our benefits advocates to help create clarity and peace of mind for our clients. We want to address some of your other concerns, which do violate several tenets of the Gallagher Way. As a former employee, you may still reach out to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236.

      Explore other reviews about Gallagher

      5.0
      18 June 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

      Cons

      I have enjoyed my time here

      4.0
      8 June 2026
      Broker placement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

      Cons

      Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Gallagher jobs | Gallagher salaries | Gallagher benefits | Gallagher interviews | Gallagher conversations
      Gallagher reviewsGallagher Sales Associate reviewsGallagher review