Client Service Manager - Client Service Manager Gallagher Employee Review

3.0
8 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Opportunities for growth are present if you are willing to work hard to get them. Knowing the right people to ask is key, and they are on a regions level, not local level. They provide many sources of assistance with processes which work well if utilized. Regional and National Leadership is full of energy and enthusiasm. They show a true passion for the corporate values. The CEO is a genuinely nice person who shows his sincere appreciation if you are lucky enough to meet him.

Cons

Little to no raises provided unless you quit. Profits were funneled into acquisitions. Reviews were a joke and had nothing to do with work done, if they were even given- Not all reviews are given contrary to what was reported to HR. The reward for hard work is more work. In the office if you flirted with the COO you didn't have to follow rules, work hard, or even work regular hours. They stressed having work life balance, but the workload did not allow for any balance outside work.

Explore other reviews about Gallagher

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

great environment, collaborative, informative, fun, engaging

Cons

average pay, too many presentations, repetitive,

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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