Good company, just probably in the wrong department - Account Handler Gallagher Employee Review

3.0
1 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Great office, supportive of personal development, some lovely people work there, and they were the first major insurance firm to employ me / give me a chance.

Cons

The pay is sub standard for the industry - low basic salary, no bonus (which is unusual for insurance), limited benefits for most employees, and we even had to pay for our own Christmas party, etc. The culture looks great on paper but feels a bit false and it sometimes feels as though we're forgotten about by the American senior management team / the very top. Unfortunately feels as if we have no power whatsoever even at a departmental level, let alone on any kind of grander scale. Consequently there is a disconnect that exists even between the top of the department and the rest of us.

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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