Awful - Commercial Client Services Representative Gallagher Employee Review

1.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Absolutely the worst experience I have ever had. I was there for 6 years and I received awards and accolades my entire time; that is until management changed. They brought in a "bulldog from corporate" and people started dropping like flies, both account managers and producers. This "bulldog" started harassing myself and many of my colleagues, if you didn't fit in with the clique you weren't wanted. I was harassed and discriminated against until I was finally laid off (I refused to quit). They "did away with my position" but the funny thing is I was contacted by a recruiter two months later for my old position except they drastically reduced the salary. They do not care about their employees and once you are no longer valuable to them or they feel you make too much they will do whatever they can to get you out.

Cons

Management, work/life balance, unreasonable workload

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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