5.0
28 June 2023
Former employee, more than 3 years
Syracuse, NY
Recommend
CEO approval
Business outlook
Pros
Excellent training program. Very user friendly system. Neatly organized with clear deadlines and expectations. Great audit system. Best practices are clear and effective. Room for growth and advancement. Friendly and helpful management. Excellent desk management tools. Structured and supportive work environment. Laid back atmosphere. Flexible time off. Remote WFH availability. Option to earn compressed time. Weekly branch calls, which are informative and helpful to all.
Cons
Compensation/salary could be better. Claim counts can be high. Work/life balance can be tough when case load is high. There tends to be some favoritism which causes others to feel left out or not appreciated.