Boys Club - Director of Operations Gallagher Employee Review

3.0
12 May 2024
Recommend
CEO approval
Business outlook

Pros

Relatively flat organization so you don't have tons of decision makers in your way to make process changes. There's a spirit of teamwork amongst the teams.

Cons

HR is abysmal for an organization of this size. Total lack of transparency around job levels and salaries. Opportunities for promotion don't exist. There's a big element of you know (or are related to) in this company. If you're not in the inner circle, then you're just a worker bee. Much worse if you're not a white dude. The workload is insane and the reward for a good job is getting more work to do. You can be a leader with a significantly karge team but have no say in your budget or salary increases for your team. To spend a penny, it has to go to c-level for approval, and those guys are so out of touch with reality. Lastly, they heavily offshore their back office operations, which can work with the right oversight and leadership. Yet they never replace or try and retain onshore talent and think everything can be pushed offshore without any impact to service. It's a trade-off, guys.

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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