Wow - Senior Resolution Manager Gallagher Employee Review

1.0
8 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Receiving a paycheck is about the only benefit of working here

Cons

So much misinformation. Trainers and supervisors have no idea what’s going on most of the time and they’re not willing to help Because they don’t actually know how to do the work. Everything works against adjusters at this company. All the work is duplicated and duplicated and nobody cares. Departments overseas are so difficult to communicate with even their emails do not make any sense due to improper language and grammar. Proprietary? Someone might be proud of the system(S), but I have not met one single person at this company since I begin working here who is happy about this company. They’re just stuck here. This is the craziest thing I’ve ever seen to be honest. This insurance company does not care about anything or anyone.

Explore other reviews about Gallagher

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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