The Gallagher Way - Resolution Manager Gallagher Employee Review

1.0
27 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Remote working and slight schedule flexibility

Cons

No remote working stipend to help you pay to run your work computer and other devices, and they’ll tell you to upgrade your internet and won’t offer to help offset the cost. My position is remote with no option to work in-office, yet I’m basically covering the company’s office expenses. Also, you’ll get a merit raise for meeting expectations, but they lie to you and say it’s 3%, however the math says less than 2.5%. So basically, if you do everything they want you to do, and do it the way they want you to do it, you lose money each year due to inflation. Wages across the country are going up on average 5%, but that’s not the Gallagher Way. Currently, I have over 190 claims and at least a quarter of them are involved in active litigation. Your paycheck says you work 70hrs/pay period, but you’ll put in 10+hr days plus weekend and holiday work. Again, the company’s math isn’t quite up to elementary school level. Also, if youre on the group health insurance plan, don’t expect mental health to be covered at all. That’s right. It’s 2024 and I’m stressed to the max because of my job, yet this company’s health insurance won’t cover mental health visits caused by working for the company. Ironic? No, it’s just the Gallagher Way. Also, leadership at all levels are not actual leaders. They don’t care about their subordinates. They only care about being in charge. Also, the training is awful and the case management systems are antiquated at best. Multiple systems with no integration at all. It’s a claims management nightmare.

Explore other reviews about Gallagher

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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