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      Gallagher

      Engaged employer

      Gallagher reviews

      Got what it gave me - Customer Service Associate Gallagher Employee Review

      2.0
      18 Apr 2025
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -took willing fresh out of college or people in the insurance industry and willing to train you -full hands on training -had weekly snack delivery and hot chocolate/coffee available -alot of community engagement and opportunities to connect outside of work

      Cons

      -Not everyone gets to grow and move up in the company, its about who you now and what team you're on -Salary is based on however they feel and what you ask for; the new hire college kids were getting paid $20-30K more than employees in the same position as them so talk about salary openly ! -Office was not diverse at all and passive aggressive annonymous tips were left in the suggestion box to police clothing on curvy employees yet others were in mini skirts and mini dresses -favoritism with Csuite execs is very common so its about who you know and not what you do to get opportunities or else you get poached by their competitors ;)

      avatar
      Gallagher Response
      1y
      Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. We strive for transparent and effective leadership. Your feedback helps us refine our approach to leading our teams.

      Explore other reviews about Gallagher

      5.0
      18 June 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

      Cons

      I have enjoyed my time here

      4.0
      8 June 2026
      Broker placement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

      Cons

      Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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