Unstable Workflow, Great People, Remote Flexibility - Claims Adjuster Gallagher Employee Review

2.0
24 June 2025
Recommend
CEO approval
Business outlook

Pros

Met some genuinely great colleagues. Remote work option was a major plus. There was occasional support from upper management, and the FedEx team.

Cons

Lack of consistency in workflow and directives procedures changed every few months without a clear strategy. Leadership tried to help but often missed the mark. This created frustration, high turnover, and a feeling of burnout. Communication and planning needed serious improvement. Also the pay was below average, to much work and not enough pay.

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Gallagher Response
11mo
Thank you for bringing this to our attention. We’re truly sorry to hear about this, it is not the type of experience we strive to create, nor does it reflects the values of the Gallagher Way. We strive for transparent and effective leadership. Your feedback helps us refine our approach to leading our teams.

Explore other reviews about Gallagher

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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