Good Entry Level Job - Consultation Agent - Geek Squad Geek Squad Employee Review

4.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Hands-on experience with diverse tech issues. Opportunity to improve troubleshooting and customer service skills. Access to training and certifications. Employee discounts on electronics and services.

Cons

Pressure to meet sales and service targets. Repetitive tasks with limited advancement opportunities. Dealing with difficult or impatient customers. Strict scheduling with limited flexibility.

Explore other reviews about Geek Squad

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It is a good fast pace environment and there is always something to do there

Cons

There are no cons in my opinion

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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